From 31 December 2024, the sites POCO they will close permanently, but the brand will not disappear. Everything will be transferred to the mi.com sites, and the service for users will continue without interruption. Here's what will change and how to best manage the transition so as not to lose all the orders placed, loyalty points and coupons if you are fond of the Xiaomi shoulder brand.
POCO closes its official website: where to buy from now on
The news may be scary at first reading, but in reality it does not change anything for users. All customer support, products and services will be transferred to mi.com sites, maintaining the same functionality. From October 21, 2024, it will no longer be possible to make purchases on the sites POCO, but you can continue without any problems on Xiaomi ones.
If you have accumulated coupons or loyalty points (i POCO Point), there is nothing to fear. These too will come moved to mi.com, maintaining their value and validity. coupons will be reissued by December 12, 2024, and the same will happen for the POCO Points, which can be used until the end of the validity period.
If you have placed orders, have active orders or are concerned about reviews on sites POCO, this information will also be moved to mi.com without you having to do anything. For those who need assistance or want to use the product warranty POCO purchased, just visit the mi.com support pages, where the same level of service will be guaranteed.
Once the site is closed POCO, if you try to visit the old domains, you will be automatically redirected to the corresponding mi.com site. Even the app POCO Store will close, so to manage all your orders and personal data you will have to do everything through the Mi Store app.
In short, the company has decided to standardize in defiance of what it has always tried to make clear: Redmi, Xiaomi and POCO they are different entities.
