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POCO M3 won't turn on after an update: how to fix

POCO M3 is one of the smartphones of the homonymous company that was launched at the end of last year. This is a very respectable device considering the price: at launch, alone 129.90 € for a smartphone with Snapdragon 662. Undoubtedly one of the best devices in this price range which, of course, is the entry level one. Unfortunately the Community is reporting a nasty bug affecting this smartphone: no longer turns on after a system update. Drives with different ROMs are affected, even global ones. Let's see how to solve

POCO M3 affected by a tedious bug: it no longer turns on after a system update: a momentary "patch" arrives from the Community

In the last few hours, several reports have reached the ears of the moderators of the Official community, born from poco. POCO M3 is seeing a very annoying problem: it does not turn on again after doing an update. Fortunately, however, there is a way to solve. Before we see it, let's see what the bug is due to. The problem arises from an update of the memory program. It has not been specified WHY it happens but it is not an isolated case. Many times the MIUI has problems after system update.

To solve the problem, it is necessary manually restart the device by holding the power button for 13 seconds. The data will be safe and the same procedure will not be necessary next time. But what are the firmware affected? Let's see them below:

  • V12.0.7.0.QJQEUXM
  • V12.0.6.0.QJFMIXM
  • V12.0.5.0.QJFRUXM
  • V12.0.4.0.QJQIDXM
  • V12.0.8.0.QJFEUXM
  • V12.0.7.0.QJQMIXM

Read also: Talk to the CEO of POCO: independence from Xiaomi, strategy, products and challenges

By resetting the POCO M3 the problem should be solved in the manner described above. Otherwise, we recommend waiting for an official fix to arrive, which will not be long in coming. Tell us if you have also had the same problem and if you are managed to solve with this procedure. The comments section can be found immediately below the article.

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Last updated on April 25, 2024 18:42

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Gianluca Cobucci
Gianluca Cobucci

Passionate about code, languages ​​and languages, man-machine interfaces. All that is technological evolution is of interest to me. I try to divulge my passion with the utmost clarity, relying on reliable sources and not "on the first pass".

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Saigod
Saigod
2 years ago

I tried holding the turn on button for 13 seconds, however, it did not help.

Tamires de Jesus Souza
Tamires de Jesus Souza
2 years ago
Reply to  Saigod

O meu aconteceu isso eu ainda nem acabei de pay meu celular e apagou e não voceu mais fora que antes ele não ficava conectado ao Wi-Fi and when fiz a atualização ele não queria mais ligar agora nessa última última teve hoje de não ligou de mais jeito nenhum.
Não sei o que fazer pois mau acabei de pay them as buy outro.

Messiah
Messiah
1 year ago

olá thamires, então, todos os parelhos poco M3 and Redmi 9t vem com problem de fabrica aonde uma área da placa mãe responsavel por carregar e ligar está com defeito, a pessoa acha que é pela atualização mais na verdade é pelo fato de vc ter reiniciado o aparelho morre pq a área responsável esta quebrada , and isso acontece com o 9T pq ele tem a mesma placa do M3, if vc reinicias ele normally isso iria ocorrer, aconselho a entrar na justiça contra a empresa e como provas levar and show vídeos de clientes que comprovam o Problem todos... Read the rest »

alain
alain
2 years ago
Reply to  Saigod

Moi aussi, je n'arrive pas à le slowumer après qu'il se soit éteint sans raison… .j'ai même changé la batteries sans résultat

BRANDON
2 years ago
Reply to  Saigod

ESTAMOS EN EL MISMO AMIGO PROBLEM

Daniel Alvarado
Daniel Alvarado
2 years ago
Reply to  Saigod

saquen the sim eso functions amigos the sim when this is frozen ahi justamente

Maria
Maria
2 years ago

ya me a pasado dos veces y al segundo dia takes only, ya saque la sim y nada ya el viernes se cumplen 4 dias y nada

sergio pocom3
sergio pocom3
2 years ago

did it work for you?

PAULINA
PAULINA
2 years ago
Reply to  Saigod

IT'S THE SAME NO IF IT HAS HAPPENED

Manuel Mosqueda
Manuel Mosqueda
2 years ago

Hola a todos, dejen que se totally descargue the bateria de su Poco M3, mínimo un día complet y después intenten cargarlo y les showará en pantalla que empezará a cargar, déjenlo hasta que cargue mínimo el 50% and intenta encenderlo, a mi me funcionó, después de que encienda no lo vuelvan a reiniciar ni apagar hasta que saquen una actualización que solucione el problem, ojo no intenten re-send it porque volverá to present the problem… .espero les sirva… .saludos.

ceciamariategui
ceciamariategui
2 years ago

como se que mi teléfono this descargado yes no takes desde hace 5 días? (el técnico me dijo que espere mínimo 5 días para que encienda)

Paul
Paul
2 years ago

hi or updated mine poco m3 has turned off and does not turn on anymore, I tried to turn it on for 13 seconds without any result. what should I do? 3288678051cell

ARNULFO
ARNULFO
2 years ago
Reply to  Paul

DILE ADIOS A TU DINERO YA NO ENCIENDEN WITH NADA PINCHE COMPAÑIA RATA ELLOS ECHARON A VIRUS EN LA ACTUALIZACION MI CELULAR DETECTABA IT BUT NO CREATE QUE FUERA POSIBLE ES AN ACTUALIZATION OF THE SYSTEM BUT IT IS A VIRUS

Enrico
Enrico
2 years ago
Reply to  Paul

Same problem encountered last Friday. Today I took it to a center that will send it to Milan for repair. Definitely due to the update. Before handing over the phone, I took pictures of the device.

Roberta
Roberta
2 years ago
Reply to  Paul

you solved? has anyone answered you? I'm in the same situation, goddamn phone ...

Peter
Peter
2 years ago
Reply to  Roberta

I was in the same situation too, it happened to me 3 times I sent it under warranty and they just reset it, for a month it went well but then point all over again

Sidnéia
Sidnéia
2 years ago
Reply to  Peter

How to acionou a guarantee?

Adil
Adil
3 years ago

Half arrived on Monday POCO M3, and this trick works for me.
Thank you very much.

Bethany
Bethany
2 years ago

Unfortunately, my dear Poco is still asleep, after 12 hours of trying.

Authorless
Authorless
2 years ago

هاتف خردة لقد حاولت تشغيله لكن دون جدواى ؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟

Alexander Tonni
Alexander Tonni
2 years ago
Hi I have tried many times holding for 13 seconds but it does not turn us on, what should I do?
michel
michel
1 year ago

, j'ai essayé en appuyant 13 secondes à plusieurs reprises sans succès. Mon Poco MP3 est sous garantie. Au vue du nombre de téléphones défectueux je pense qu'il ya escroquerie. Comment rendre le comportement de cette entreprise au grand jour pour éviter qu'elle continuous cette escroquerie, qu'elle prenne ses responsabilités et trouve une solution et qu'elle s'excuse pour le tord causé aux malheureux acheteurs? Cordialement,

Eugenio
Eugenio
1 year ago

To me the Poco M3 "died" on Saturday afternoon. I searched and tried everything in vain until Monday morning it restarted repeating for the umpteenth time the "power up - volume down" procedure (each time I tried: power on - volume down power - volume up power - volume up and down power on ). The battery was still over 50%. I could not help in any other way than by recommending to try again several times. Of course, if the problem with this device is so frequent, the parent company should find a solution as soon as possible. Thank you all for yours... Read the rest »

and
and
1 year ago
Reply to  Eugenio

I'm in the same situation .. updated (with 90% battery and free space), it turned off and never turned on again. I tried with the key combinations, I tried to attach it to the computer, I tried to keep it charging more than half an hour. But nothing ... will I have to lose all the data?

Eugenio
Eugenio
1 year ago
Reply to  and

Now the problem keeps coming back. It seems really impossible that the parent company has not yet found a solution. It almost seems that once the smartphone is sold, the problem is no longer theirs. Ordered other device. Never again POCO. From now on from me only negative opinions. Nothing assistance. Shame!!!

Authorless
Authorless
2 years ago

My cell phone poco, after an update it did not turn on even with the manual procedure, after weeks it turned on again, but as soon as I restarted the phone it turned off and no longer turns on in any way.

manuel hurtado
manuel hurtado
2 years ago

thank you so much for the information that works for me, we hope to see how we continue to evolve by reading the day, do not update the phone

Roberta
Roberta
2 years ago

I have the Poco M3 since December, less than a year. This has happened to me three times already, the keystroke sequence to press is correct, and twice out of three it worked, even though it only turned on after 12 hours. From this afternoon it is off again, tomorrow it goes to assistance, let's see what I get ...

Enrico
Enrico
2 years ago
Reply to  Roberta

Hi, do you have any news about it? I have encountered the same problem on my M3; it is certainly due to the update as many complain about this problem. I just took it to a center that will send it to Milan for repair. Obviously, before delivering it to the center, I took pictures of the device as many complain that they see their mobile phones delivered in a pitiful condition after having sent it for assistance ...

Branch
Branch
2 years ago
Reply to  Enrico

Retirer the slots des SIMS et redémarrer le smartphone, ça a marché pour moi

SK
SK
2 years ago

J'ai essayé la procédure que vous avez indiqué, mais mon téléphone ne s'allume toujours pas

Branch
Branch
2 years ago
Reply to  SK

Essayez de retirer the slots des SIMS et redémarrer your smartphone, ça a marché pour moi. Bonne chance

Ronnie Lozada
Ronnie Lozada
2 years ago

I did what is instructed to do but my phone doesn't turn on anymore. What should I do

Branch
Branch
2 years ago
Reply to  Ronnie Lozada

Retirer the slots des SIMS et redémarrer le smartphone, ça a marché pour moi!

Authorless
Authorless
2 years ago

Hola! Happy and blessed day for everyone, I feel very sad because my phone, Xiaomi ^Poco m3, dejo de funcionar luego de una actualización, el día de ayer 09 de septiembre, aproximadamente a las 10:00 am, estaba yo haciendo una transacción bancaria de los mas normal y tranquilo, cuando de repente mi teléfono se apago y aun no ha querido encender. The case is that the movement in cuestión buys it el día 01 de mayo del 2021, y me parece insólito y espantoso, que; un teléfono recién comprado hace poco more than 120 days, you have left... Read the rest »

Vincent Benino
Vincent Benino
3 years ago

my poco phone still not turning on. when I rebooted the phone but did not turn on.

James
James
3 years ago
Reply to  Vincent Benino

get resolver?

Raphael
Raphael
11 months ago

Poco m3 in breakdown pour la deuxièmes fois de le début de l'année et there ça dure.
Redémarrage found on the site ne fonctionne pas.
Voleur!

Madinx
Madinx
1 year ago

Gros baratin. 1 an après cet article toujours le même problème sans solutions, correctif etc. J'avais acheté 3 telephones Poco M3 et les 3 sont tombés en panne. Le sachant, on en stop la vente point barre without c'est de la pure arnaque délibérée. Faire des articles to say that there is a bon téléphone même s'il tombe en panne est ubuesque. Le monde de marketing est vraiment HS.

Last edited 1 year ago by Madinx
alain
alain
2 years ago

merci pour cet article mais où faire réparer gratisment ce tel à la suite du bug de xiaomi? SAV in France?

antonio
antonio
2 years ago

good evening. i installed miui 12.5. when turned on, the touch for the fingerprint disappeared first. then it started turning off and on continuously. after one night, i decided to reset it, but it stopped at the connection request , because it keeps turning off and on again, failing to complete the rewrite cycle !! I lost mine poco I think so!!! bad story!

Ribamar alves
Ribamar alves
2 years ago

com mesmo problem was atualizar and não ligou mais.

Ronnie Lozada
Ronnie Lozada
2 years ago

It still doesn't work

Authorless
Authorless
2 years ago

لم يتم الحل بعد

Authorless
Authorless
2 years ago

Loading. update. It went up to 75% and went out. Does not turn on. Several hours have passed and it does not turn on.
Если телефон положить и сам разрядиться в ноль. При подключении питания появляется прямоугольник с красной полоской 1% заряд, то он включитобана обамынобанобеманынобамананавключамо Но потом, чтобы снова включить надо тоже самое сделать - разрядить до ноль.

Authorless
Authorless
2 years ago

cmpr a poco m3 hae approximately 3 months. lo estaba sado y derrepente se apgo y no econoce el cargador no enciende asi keep them precionado el boto de encendido. lo sole s que la pc si lo reconoce poe que ella hace u sonido cuando lo conecto pero hasta alli que debo hacer

Romulo
Romulo
2 years ago

13 segundos? eu tentei 13 min and nada,
complicated life

Marco
Marco
2 years ago

No me it works, nor by resending it manually ...

Alexander Tonni
Alexander Tonni
2 years ago

Hi I have tried many times holding for 13 seconds but it does not turn us on, what should I do?

Roberta
Roberta
2 years ago

throw it against the wall. it didn't turn on, but it did me good ...

Anderson
Anderson
2 years ago
Reply to  Roberta

Não desejo esse telephones nem para meu maior inimigo. O meu desligou e não teve ninguém that achieved liga-lo novamente. Dinheiro jogado fora, tive que comprar outro. in China and suas desgraças!

Mikko Yuzon
Mikko Yuzon
2 years ago

this is my 3rd time updating the software, from the past updates this method works but now it does not work.

ana
ana
2 years ago

poco m3 ku tidak bisa hidup setelah saya restart karna kayak ngeleg / freze, saya coba cas tapi tidak hidup, tekan tombol power juga tidak mau, bagaimana solusinya

stephanie
stephanie
2 years ago

it works, thank you so much

Manuela
Manuela
10 days ago

Unfortunately, I still haven't been able to solve the problem today, it turned off yesterday morning 14 April 2024, but I tried to carry out all the solutions you mentioned, but nothing... NOTHING, it doesn't turn on at all, not even after a period of charging a whole night

Lori
Lori
8 months ago

Good evening mine too POCO After a restart, the M3 no longer turned on, not even with the forced start practices read in the blog. How can the problem be solved and if it cannot be solved, how does the parent company intervene? Waiting for an answer, I send my greetings.

Vincenzo
Vincenzo
9 months ago

So after the famous security update went off and it didn't turn on again even with these procedures, I wonder if in today's world someone with a phone works there or was on vacation what happens to those people isolated from the world for idiotic updates that release, in a nutshell I would have lost a phone because of an update let me understand thanks

mmarian
mmarian
1 year ago

Po wyłączeniu telephone poco 3 już nie można ponownie uruchomić

Mauro Sigalini
Mauro Sigalini
1 year ago

Hello, my mom's smartphone went off and with the usual procedures it never turned on again, brought in by a technician who managed to turn it on with difficulty with the help of an external professional battery (note the smartphone battery was still full at 100% ). the technician told me not to turn off the phone anymore, the problem is that after turning it off, no more current passes from the battery to the circuits. we hope that soon the cell. it doesn't turn off by itself.

Paul
Paul
1 year ago

Hi all, I'm in a "strange" situation. I bought a 1 TB Lenovo MicroSD from AliExpress for the "beauty" of 5 euros... Obviously a suspicious price, because in addition to the high capacity, the features are: SDXC I, V30, U3, A2... so I would say very performing. Packaging that "seemed" to be original, inserted in the Poco M3… only used to save video from the camera. The card is detected, actually 1TB, through the system settings in "Storage Space" I see it and it says it's 1TB. I then started recording some videos from the camera, for about 70... Read the rest »

Annalisa
Annalisa
1 year ago

The phone turned off and never turned on again, not even with the forced ignition. When it downloads completely I can load it but I can't do anything else. Is there any hope of restoring it with the contents (or without) or can it be thrown away? very disappointed nonetheless

Jeremy
Jeremy
1 year ago

removing the battery and reconnect it and it works for me. it forces the phone to shut down or wait a week until the phone runs out of battery

Robert
Robert
1 year ago

It has already happened to me 3 times, the only solution that I have found is to leave it at rest for 2-3 days and then try to plug in the power supply and see if the battery charging appears on the screen if yes, let it recharge for a few hours and then try to turn it on again, if it does not turn on, try again after 5-6 hours.
You have to be very patient. I recommend never turning it off again and making a backup.

Authorless
Authorless
1 year ago

O meu ñ liga de jeito nenhum, Já tentei reiniciar e nada e nem mesmo conectando ao carregador não dá sinal de vida

Authorless
Authorless
1 year ago

O meu eu comprei hj recebi fui ligar ele i não ligou, eu fiz todos os procedimentos q ensinaram i msm assim não deu certain apenas ficar nome de poco na canvas i não you know disso

eduardo
eduardo
1 year ago

I have a cell phone phone, I'm sorry and I don't want to connect to nenhum jeito. The pior é não fears return from the company referring to the problem, no q depender de mim it brand está condenada.

Vishnu Mohan
Vishnu Mohan
1 year ago

I; m aslo facing the same issue and has not been resolved yet. The phone is not getting switched on.

Authorless
Authorless
1 year ago

!

Authorless
Authorless
1 year ago

Mine poco does not turn on even if you hold down 13 sec what should I do?

Authorless
Authorless
1 year ago

Good evening, after the update of Miui 12.5 the phone has turned off and does not turn on again even to do it manually by holding the button down for 13 seconds. I'm talking about Poco m3

antonio
antonio
1 year ago

poco m3 no longer turns on even with forcing, after the last security update

Booking
Booking
1 year ago

máy của tôi sau khi cập nhập lên phiên bản 12.5.8 thì bị lỗi pin luôn hiển thị ở 50% và nguồn thì không ổn định 1 số chức năng bị đơ không rõ lý do

Authorless
Authorless
1 year ago

I've tried, it's not working.

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