Xiaomi launched its innovative insurance program today in Italy "Xiaomi Care“, aimed at offering greater protection to owners of Xiaomi, Redmi and smartphones POCO. This service, the result of collaboration with Allianz Assistance, represents an important step forward in protecting consumer investments in the mobile technology sector.
Xiaomi Care in Italy: what it covers and list of compatible devices
Xiaomi Care is divided into two distinct insurance packages, both lasting 24 months, which can be purchased together with the purchase of a new device or as additional protection within 30 days from the date of purchase. The first package, “Accidental Damage“, covers damage caused by liquids, falls, shocks and impacts, while the second, “Accidental Damage and Theft“, adds coverage against theft of the device.
Below are two mirrors to understand better what each Xiaomi Care package covers:
“Accidental Damage” Package
| Details | Description |
|---|---|
| Duration of coverage | 24 months |
| Repair claims | Up to 2 for 12 months |
| Claims for replacement/refund | Up to 1 for 24 months |
| Maximum deductible | €165 (for devices between €1.701 and €2.100) |
| Expected damage | Liquids, fall, shock, impact |
“Accidental Damage and Theft” Package
| Details | Description |
|---|---|
| Duration of coverage | 24 months |
| Repair claims | Up to 2 for 12 months |
| Claims for replacement/refund | Up to 1 for 24 months |
| Maximum deductible for damages | €165 (for devices between €1.701 and €2.100) |
| Maximum deductible for theft | €290 (for devices between €1.701 and €2.100) |
| Expected damage | Liquids, fall, shock, impact, theft |
It is important to note that loss and burglary are not covered by the “Accidental Damage and Theft” policy. Furthermore, the deductible to be paid by the insured varies based on the original purchase price of the device, with a maximum of €165 for damages and €290 for the theft of products with a value between €1.701 and €2.100.
List of smartphones compatible with Xiaomi Care
Xiaomi Care can be applied to a wide range of smartphone models, including:
- Xiaomi 14Ultra
- Xiaomi 14
- Xiaomi 13 Pro
- Xiaomi 13
- Xiaomi 13Lite
- Redmi Note 13 Pro +
- Notes redmi 13 Pro
- Redmi Note 13
- POCO F6 Pro
