In the digital information age, theUniversity of Pisa emerges as a pioneer with the launching di Sibylla, a virtual assistant powered by artificial intelligence. This tool is not only a technological breakthrough, but represents a turning point in the way students and academic staff interact with university services. Thanks to this model, online assistance becomes more efficient, precise and accessible, breaking linguistic and geographical barriers.
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Sibylla features: multilingual and open source
Sibylla is a product of technological innovation, developed from an advanced artificial intelligence platform known as ChatGPT. Its ability to ranswer questions in different languages, despite having the Italian language as a knowledge base, makes him an unprecedented virtual assistant in the university panorama. But there's more: being a software open source, Sibylla offers fertile ground for further development and customization. This means that the academic and developer community can contribute to its improvement, making it an increasingly effective and versatile product.
Advantages: reliable answers and saving resources
Il work Oraculum, integrated into Sibylla, is a platform that collects data and information from various university offices and departments. This allows Sibylla to provide reliable and up-to-date answers on a wide range of topics, from academic regulations to office opening hours. Professor Antonio Cisternino, who led the development of this extraordinary tool, highlights how Sibylla not only improves the quality of care, but also significantly reduces operating costs, freeing human resources for more complex tasks. In fact, think of the secretariat of a huge university such as that of La Sapienza in Rome which finds itself having to answer questions from freshmen while also needing to carry out its daily functions.
With this new system we will soon be able to give our international users real-time assistance that was unthinkable until today. Sibylla is in fact able to answer in the same language in which the question is asked, but the interesting thing is that her knowledge base is Italian. This puts all our offices perfectly capable of training him to answer both the most frequent questions and those relating to the contents of regulations and institutional documents, with a notable saving in terms of resources.
Antonio Cisternino, professor in charge of the project
Benefits: A bright future for college assistance
This is not just a pilot project or an academic experiment. Sibylla is intended to be implemented throughout the Italian university systemor, marking a turning point in the digitalisation and efficiency of educational services. With Sibylla, Italian universities can not only offer a high-quality assistance service, but also position themselves as leaders in the adoption of innovative technologies. In fact, to date we do not know of a system based on artificial intelligence that helps with tasks at university level.
Because an AI like Sibylla is revolutionary
The adoption of a virtual assistant based on artificial intelligence like Sibylla represents a real revolution for the Italian university system. In an increasingly interconnected and globalized world, the ability to provide real-time assistance in multiple languages it is more fundamental than ever. Think about how much foreign students, Erasmus or international mobility will benefit. The system created by the University of Pisa not only facilitates the lives of students, both Italian and international, but also places Italian universities at the forefront in the field of educational technology. This is a significant step towards a future where education is more accessible, efficient and inclusive.
