The 13 of November 2014 the page shop of smartylife.net becomes flosmall.it.
For several months we have been working with the famous retailer Flosmall with great results and good work Smartylife.net in the care of communication with customers has led to a strongly desired agreement.
Smartylife is entrusted with Flosmall's complete communications management Italy.
Up to now we have seen Flosmall, Nitro International, Top One and other partners by collecting orders through our portal and assisting their clients through comments, social networks, emails, whatsapps, sms, phone and in person.
In addition to working as Italian interface of these realities, Smartylife has reached agreements to provide their customers with additional services such as: right of withdrawal within 14 days from the reception date and well 2 year Manufacturers Guarantee with free pick up at the defective terminal's home.
This work today has been recognized and rewarded.
To fully entrust the management of the Italian market communications to Smartylife is a demonstration of complete confidence and gratitude.
Flosmall will continue to sell all over the world with its historical portal: Flosmall.com but with some differences.
- Shipping also from Italy without customs risk
- Right of withdrawal within 14gg from the date of receipt of the telephone
- Warranty on devices extended to two years
- Free home phone calls for the first few 12 months
- Catalog deliberately less rich. Smartylife will be mindful of adding only the products of real interest to our market to the catalog and testing and reviewing all devices before cataloging. Products that can not be used in our country will not be included in the catalog
- Sometimes slightly higher prices covering all the services provided by Smartylife to Flosmall and its customers
- You are not entitled to the withdrawal within 14gg from the date of receipt
- You are entitled to a one-year warranty on terminals
- Charges for sending terminals in China for assistance are borne by the customer
Same mode, same transparency, same commitment and same availability to the service of a single referent, Flosmall.
Focusing exclusively on a retailer allows us to guarantee faster and better quality assistance and support to end users who see us as a point of reference in approaching alternative technologies that are difficult to find in our country.
What do you think? We need your feedback to improve.
Smartylife.net is growing especially thanks to the confidence shown by all of you in this intense year and a half.
Much more news is in store for you shortly thereafter.
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