Google recently revealed news that shocked the tech industry: the company promised to maintain long-lasting support for its users Pixel 8 and 8 Pro, both at the software level and hardware. In an era where the sustainability and longevity of devices are becoming increasingly crucial, this announcement raises various questions and provokes different reactions among users and experts in the sector.
7 years of software and hardware updates for Google Pixel 8 and 8 Pro
The new Pixel 8 and Pixel 8 Pro, protagonists of the company's recent launch, are promoted with the guarantee of receiving system and security updates for an extended period of 7 years. A clear and bold move, given the usual planned obsolescence that characterizes the world of technology. It is worth mentioning that Xiaomi and Samsung also they promise long-lasting support, although not for 7 years.
But many have wondered: what will happen when the battery starts to show the first signs of wear or the screen needs a replacement? In fact it's true: if a hardware component breaks, the 7-year support guarantee is not valid. These refer to software updates only.
So here's what Sonia Jobanputra, head of brand management, wanted to reassure users and skeptics: Spare parts will be available for the entire seven-year support period. Google's commitment therefore does not stop only at software updates, but also extends to hardware, guaranteeing a certain continuity and sustainability Of the device.
La partnership with iFixit, announced during the presentation of the new smartphones, will play a crucial role in this sense, although the specific details of this collaboration have not been fully disclosed.
Google's promise to keep the Pixel 8 and 8 Pro supported for such an extended period represents an interesting and significant step. In addition to bringing issues of planned obsolescence and sustainability to the table, the company appears to want to set a new standard in customer support and service.
